FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the ICON Wipton?

    At the ICON Wipton we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the ICON Wipton a pet friendly hotel that allows the accommodation of pets?

    Yes, the ICON Wipton is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the ICON Wipton once I have checked out?

    Yes, the ICON Wipton allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What are the check-in and check-out times at the ICON Wipton?

    Check-in time for the ICON Wipton is from 3:00 p.m., while check-out is at 12:00 p.m. In addition, our clients can enjoy some of the hotel facilities after checking out.

  • Is the ICON Wipton adapted to accommodate guests with accessibility needs?

    Yes, the ICON Wipton hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What special room services does the ICON Wipton have?

    The rooms at the ICON Wipton include free services such as iPad, Wi-Fi, MiFi, bathroom amenities, coffee & tea station, minibar ... And rember to always book on the official Petit Palace website.

  • Pregunta frequente?

    Yes, the ICON Wipton allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the ICON Wipton?

    The ICON Wipton is a hotel located in Jorge Juan street, next to Serrano, Lagasca and Velázquez streets. This boutique hotel in the center of Madrid is a few steps from Paseo del Prado, the famous Puerta de Alcalá, Plaza Colón and El Retiro, as well as the Barrio de Salamanca, the luxurious residential area in Madrid.

  • Are there gastronomic proposals adapted to people with food intolerances at the ICON Wipton?

    Yes, the ICON Wipton offers food and drink proposals for customers with food intolerances. Contact us to find out what we can prepare at The Captain All Access Club and Ultramarinos Quintín.